1.If your item is faulty/harmed or mistaken/deficient at the hour of conveyance, if you don’t mind, please get in touch with us inside the pertinent return window. Your item might be qualified for discount or substitution relying upon the item’s class and condition.
- Please note that a few items are not qualified for arrival if the item is “Never again required”
- For gadget-related issues after use or the lapse of the arrival window, we will allude you to the brand guarantee focus (if relevant).
- Please note that you should keep and be able to provide proper documentation and proof about your return/refund claim (i.e. unboxing video, receiving invoice, etc.).
Refund of advance payment
- Customers can only claim a refund after 10 days of order placement and in the case of non-delivery of the order.
- Orders already shipped from the warehouse or seller after spending 10 days in transit will be considered undelivered, and customers may wait for the parcel or claim for a refund.
- Refund claims will be processed within 48 hours from claim time.
- After initiating the payment from
AMRNEED.COM Marchent end, it may take up to 21 days or as per the gateway’s timeline. - The refund amount will be the same as the customer paid for the order.
- In case of dispute (damaged, incorrect, defective products) related refund, the delivery charge may get deducted if the product is not returned.
- Refunds will be sent by the same channel the customer used for the payment of the order. Requests for payment via different channels will not be entertained.
Refund of Partial payment
- Partial payment as Delivery Charge consists of the excluded price of the product total amount.
- A partial payment refund can be claimed if the order is not confirmed after 48 hours of order placement.
- After initiating the payment from AMRNEED.COM Marchent end, it may take up to 21 days or as per the gateway’s timeline.
- The refund amount will be the same as the customer paid for the order.
Cashback Offer
- Cashback will be effective at the time of payment.
- MFS or card payment-based cashback will be sent to the MFS/Card account as per the policy of MFS.
Refund in case of full payment failure
- Suppose the customer fails to pay the remaining amount after 7 days of confirmation of the order. In that case, the order will be automatically cancelled, and a refund of the partial amount will be initiated.
- In payment of the partial amount Refund of Partial payment, steps will be applicable.
- You can contact our call center- 01735855816 (9:00 am to 10:00 pm)